SHIPPING POLICY — GUEYE ALIOUNE

Business name: GUEYE ALIOUNE
Business type: Sole proprietorship
Location: Hann Marigot, Villa H/45, Dakar, Senegal
Website: gueyealioune.com

1. Order Processing

Orders are processed after payment confirmation. Processing generally takes 2–3 business days, subject to product availability and order requirements.

2. Shipping Destinations

GUEYE ALIOUNE ships dental equipment, materials, and accessories to countries currently supported at checkout.

Shipping to the United States is temporarily unavailable.

Customers can confirm whether their destination is supported during checkout.

3. Shipping Costs

Standard shipping is free for all eligible orders to supported destinations.

No additional standard shipping fee is charged at checkout.

Customs duties, import taxes, and local clearance fees, where applicable, are the responsibility of the recipient unless otherwise agreed in writing.

4. Estimated Delivery Times

The estimated delivery time is 10–16 business days, including order processing and transit, for destinations covered by our current shipping policy.

Delivery times are estimates and may vary due to customs clearance, product availability, public holidays, carrier operations, or circumstances beyond our control.

5. Shipping Carriers and Tracking

Depending on the destination and shipment requirements, orders may be shipped through DHL, FedEx, UPS, or another suitable logistics provider.

Tracking information will be provided when available.

6. Shipping Address

Customers must provide accurate and complete delivery information. Incorrect or incomplete addresses may result in delivery delays.

7. Damaged or Missing Shipments

If a shipment arrives damaged, incomplete, or appears lost, customers should contact our support team promptly, providing their order number and relevant information.

We will assist in investigating the issue and determining an appropriate resolution.

8. Contact Information

GUEYE ALIOUNE
Hann Marigot, Villa H/45
Dakar, Senegal

Email: domain@gueyealioune.com
Phone / WhatsApp: +221 77 498 63 11
Website: https://gueyealioune.com